Is Jargon Ruining Your Questions?

Is Jargon Ruining Your Questions?

Is Jargon Ruining Your Questions? Write Better Questions Summary We are talking about using plain language in your questions and cutting out the jargon. Why does that matter? This should be obvious, but it is not. It matters because if people can’t understand...
How To Overcome Your Client Feedback Blind Spot

How To Overcome Your Client Feedback Blind Spot

How To Overcome Your Client Feedback Blind Spot​​​​​​​ 12 min read Whether you collect testimonials from clients during exit interviews, or you ask for them later, having endorsements from previous clients helps potential clients make the decision to work with you....

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