Find out what your clients really think
no more guessing
Get detailed insights
direct from your clients.
I don’t guess. I ask.
Getting feedback from your clients saves you time and can help you with things like:
- Taking the guesswork out of learning what your clients love and value from your work together
- Checking your assumptions about that value and see what you might be missing
- Getting real language to use in your marketing to reflect that value back to others
What does that look like?
For one client it looked like…
…learning that she was spending a lot of unnecessary effort on one part of her service that many of her clients didn’t even remember she did for them.
…finding out that something simple she did had a major impact on one of her client’s businesses and…
…learning that she could simplify her fee structure and make it easier on both her and her clients in the future.
I am here to help you connect. To learn about the people you are serving in a more in-depth, personal, human way.
Speak Your Clients' Language
Build Trust and Referrability
Following up with your clients to simply check in and see what they think shows them that you actually care about them and it’s just good customer service.
(Let Your Clients) Communicate Your Value
Have feedback that you can share with prospective clients that are concerned about how your services work. Being able to give them something to read through allows your past clients to be your cheerleaders.
Find Out What Your Clients Really Think-(Without Having to Ask Them Yourself)
Marcia Stuhler, of Love is Love Photography, after watching her client’s interview for the first time.
hooray for feedback!
“Within just 3 months of receiving my client feedback from Karyn, I was able to overhaul my packages so they would highlight more of the things my clients love and value about my work, cut some extras they weren’t even noticing, and sign two new clients onto the new package at a higher rate.
One month later, I was able to bring back a lapsed client, at a small rate increase.
My work with Karyn has paid for itself, and then some! Having my work reflected back in such a deep and meaningful way helped me to stop overlooking the value of some things I took for granted, which is what allowed me to increase our client packages. I know I’ll be back for another round when the current contracts are coming to a close!”
Brigitte Lyons, Founder @ B
“OK, so first of all Holy Crap. And second, I’ve never used Airtable, so I’m super glad you made me this video, thank you! This should be front and center in all your marketing materials. Seriously. I want to show everybody I know how cool it is!”
Lacy Boggs, Founder @ The Content Direction Agency
“I think that’s why I was having trouble with sharing positive feedback before because I felt like it was about me. I realize now it has nothing to do with me and instead serves to help my future client know if what I do is a good fit for them. Who doesn’t want that? It is a win-win.”
Amber, Founder of Profit For Keeps @ AmberDugger.com
“You sell more than data. You sell progress. You sell the legend that helps us read the maps. You sell honesty. Integrity. The answer found in the mystery of numbers. You help people turn down the feedback and turn up the song. You sell a big, deep breath.”
Gregg Eiler @ Build Great Courses